Privacy and the AI assistant

Our assistant is an AI system for digital marketing, not a human team member. It can make mistakes; verify important information.

Chat messages

Your messages and recent conversation context are sent to OpenAI to generate responses. The page holds chat history in memory while open; New chat or a page reload clears it. We request no response storage through the API, although OpenAI may apply its own operational retention policies.

Voice

When you use the microphone, your recording is sent to OpenAI for transcription. Reply text is also sent there when AI voice playback is requested.

Daily limit

A necessary signed browser cookie holds the message count and closed-chat state. The limit is 30 messages per browser per day, with the day starting in Riyadh time. The cookie does not contain your name or message text.

Tool access

Free tools require customer registration. We store a keyed hash of your internet address and an attempt count privately to enforce two free attempts per tool, without an hourly or daily reset. Changing registration details does not reset this allowance.

Chat and tool registration

Before chat or a free tool, we save your name, mobile number, email and optional company name privately for inquiry follow-up, with your consent. These registration details are not published or sent to the AI model. A signed cookie remembers registration for 24 hours; it contains only a random identifier and expiry.

Inquiry details

Do not share passwords, payment details or sensitive information in chat. The contact form is intended to use your name, email, selected service and message only to respond to your inquiry. Form delivery and notifications are currently inactive.

Service providers

Hosting and AI use third-party providers; data may be processed outside Saudi Arabia. Their policies determine additional retention details.

OpenAI privacy policy